FAQ's:Rosey Parka

FAQs

Who is Rosey Parka?

Rosey Parka was conceived and designed in Bali in May 2008 by Paula Harward and Julie Allsopp. Rosey Parka was part of Inside Out Designs, a company based in Seaford, England. Inside Out Designs had been designing, producing and selling beautiful limited edition clothes to the retail trade and to the discerning public for over 18 years. To find out more visit About Us.

Who makes the Rosey Parka raincoats?

The raincoats are made by a happy, dedicated band of tailors in Bali, Indonesia. This team is headed by our friend, supplier and trouble shooter Risa Rusianto. To read more and see photos, click Philosophy.

Is Rosey Parka fair trade?

Yes, we have a policy of paying our tailors, checkers, cutters, runners and administration team a very fair wage.

Is there child labour or sweat shop working conditions at Rosey Parka?

No, definitely not. No children are employed or exploited at our workshop in Bali. The raincoats are are created in a workshop not a factory environment. The single storey units are surrounded by banana trees and in the central garden children and chickens run wild while the sewing machines hum in the background. The creators of Rosey Parka visit Bali at least twice a year to make sure that none of this ever changes. To see photos of the team visit Philosophy.

What is your policy on returns, exchanges and refunds?

We hope we have put a simple system in place for any of your returns or exchanges and in almost all circumstances we will provide a full refund if requested. Please see our Returns and exchanges.

What fabric is the Rosey Parka rainwear collection made from?

The fabric is 100% scrunched nylon. It has many wonderful properties including lightness, strength, crease and wind resistance . Find out more by seeing our Shop Assistant/Fabric.

How do I wash my Rosey Parka raincoat?

The raincoats are easy to wash either in the washing machine or by hand. We recommend you use a product called Tech Wash which is widely available and helps preserve the water-repellency. The raincoats can also be re-proofed using a product called Nikwax. Please see our Shop Assistant for full instructions on washing and re-proofing.

What size do the Rosey Parka raincoats go up to?

The Passionate is available in 2 sizes, Regular and Little Sister. The Regular fits from a size 8 to a 22 and the Little Sister is for the 8/10 customer who has a small frame and prefers less fabric volume. See our Shop Assistant on Sizing for more details and a photographic example.

The Glamour is One Size only and fits from a size 8 to 22. It is particularly good for those of you who are tall and statuesque.

Who do I contact if I have a question or problem?

You can contact us by email rosey@roseyparka.com We welcome your enquiries and feedback and will get back to you as soon as we can.

How much do the Rosey Parka raincoats weigh and will they fit in my handbag?

The Passionate Parka weighs roughly 14.03oz (397g) and the Glamour weighs 15.52oz (439g). All the coats are so light that they are perfect for travelling and ideal for carrying around in all but the most dinky of handbags. If you are a neat folder the coats can be reduced to a small bundle measuring 9.5 x 5.5 x 2 ins (24 x 14 x 5 cms).

What is meant by water-repellent?

The Rosey Parka rainwear collection has a renewable weather - proof barrier to keep you dry in most rain situations. We can’t promise that it would keep you completely dry on a speeding motorbike in a tropical monsoon but in most everyday showers you can expect to keep dry and still look great. We have more details with our Shop Assistant/Water-repellency on the qualities of the Nikwax durable water-repellent coating.

What is Nikwax?

Nikwax is a patented solution that enables the scrunched nylon fabric of our raincoats to become water-repellent. It is used for performance fabrics such as Gore-Tex and has been a good friend to those involved in various outdoor activities and sports. Serious ramblers, casual strollers, pram pushers, shoppers and dog walkers are amongst those who can benefit from this award winning product. Your raincoat, thanks to Nikwax, will keep you dry and beautifully covered. Find out more at www.Nikwax.com

Are my personal details safe with Rosey Parka?

Rosey Parka is nothing like her cousin Nosey Parka. She is very good at keeping secrets. We make you a promise not to pass on or sell your email address or your personal details to anyone. Rosey Parka takes your privacy very seriously and we will do our best to protect your information whilst in our care.

When you give us your email address you will be automatically added to the Rosey Parka’s Friends mailing list. This means we may contact you from time to time with news of special events and of product updates. If you’d rather we didn’t then please let us know and we will remove you from the list.